Welcome to Tana Food Mart Lilburn, where grocery shopping becomes an extraordinary experience. With its convenient location, exceptional customer service, and wide range of products, Tana Food Mart is the go-to destination for all your grocery needs. Join us as we delve into the unique offerings, community involvement, and growth opportunities that make Tana Food Mart a cherished part of the Lilburn community.
Step inside Tana Food Mart and discover a world of flavors and culinary delights. From fresh produce to mouthwatering deli items, every aisle promises a delectable adventure. Our knowledgeable staff is always ready to assist you, ensuring a seamless and enjoyable shopping experience.
Store Overview
Tana Food Mart is a well-established grocery store located in the heart of Lilburn, Georgia. The store has been serving the local community for over a decade, providing a wide range of grocery items, fresh produce, and household essentials.
Tana Food Mart is conveniently located at 4785 Lawrenceville Highway, Lilburn, GA 30047. The store is open daily from 8:00 AM to 10:00 PM, providing ample time for customers to shop for their daily needs.
Contact Information
For inquiries or to place orders, customers can contact Tana Food Mart at (770) 921-0001. The store also has an active online presence, with a website and social media pages where customers can stay updated on the latest promotions and events.
Product Offerings: Tana Food Mart Lilburn
Tana Food Mart offers a wide variety of products to meet the needs of its customers. These include groceries, produce, meat, dairy, and deli items. Each category offers a wide selection of items to choose from.
The grocery section includes a variety of canned goods, pasta, rice, beans, and other non-perishable items. The produce section offers a wide variety of fresh fruits and vegetables. The meat section offers a variety of fresh and frozen meats, including beef, pork, chicken, and fish.
The dairy section offers a variety of milk, cheese, yogurt, and other dairy products. The deli section offers a variety of prepared foods, including sandwiches, salads, and hot entrees.
Groceries
- Canned goods
- Pasta
- Rice
- Beans
- Other non-perishable items
Produce
- Fresh fruits
- Fresh vegetables
Meat, Tana food mart lilburn
- Fresh beef
- Fresh pork
- Fresh chicken
- Fresh fish
- Frozen meats
Dairy
- Milk
- Cheese
- Yogurt
- Other dairy products
Deli
- Sandwiches
- Salads
- Hot entrees
Customer Service
At Tana Food Mart, customer satisfaction is a top priority. Customers are consistently greeted with warm smiles and friendly attitudes, fostering a welcoming atmosphere. The staff is highly knowledgeable about the products and services offered, providing prompt and helpful assistance to shoppers.
Staff Friendliness
The staff at Tana Food Mart are renowned for their exceptional friendliness and willingness to go the extra mile. They are always ready to assist customers with finding products, offering suggestions, and providing a pleasant shopping experience. Customers often remark on the positive and approachable demeanor of the staff.
Helpful Service
Beyond their friendliness, the staff at Tana Food Mart are highly service-oriented. They are eager to help customers with any inquiries or requests. They take the time to understand customer needs and provide personalized recommendations. Whether it’s finding a specific ingredient or assisting with special orders, the staff is dedicated to providing exceptional service.
Customer Satisfaction
The commitment to customer satisfaction at Tana Food Mart is evident in the positive feedback and repeat business from its loyal clientele. Customers appreciate the friendly and helpful staff, the wide selection of products, and the overall pleasant shopping experience.
Tana Food Mart consistently receives high ratings for customer satisfaction, demonstrating its dedication to providing a positive and rewarding experience for every shopper.
Unique Customer Service Initiatives
Tana Food Mart has implemented several unique customer service initiatives to enhance the shopping experience:
- Personalized Shopping Assistance:Customers can request personalized shopping assistance from the staff, who will help them find specific products or create custom shopping lists.
- Loyalty Program:Tana Food Mart offers a loyalty program that rewards repeat customers with discounts, exclusive promotions, and special offers.
- Community Involvement:The staff at Tana Food Mart actively participates in community events and supports local charities, demonstrating their commitment to giving back to the neighborhood.
Store Ambiance
Tana Food Mart exudes a welcoming and comfortable ambiance that enhances the shopping experience for its customers. The store is well-lit, with ample natural light streaming in through large windows, creating a bright and airy atmosphere. The aisles are spacious and organized, making it easy for customers to navigate and find the products they need.
The store is meticulously clean, with a pleasant aroma that adds to the overall ambiance.
Special Features and Amenities
Tana Food Mart offers several special features and amenities to cater to its customers’ needs. The store features a deli counter where customers can purchase freshly prepared sandwiches, salads, and hot meals. There is also a bakery section with a wide selection of freshly baked pastries, cakes, and breads.
The store also has a small seating area where customers can relax and enjoy their purchases.
Community Involvement
Tana Food Mart actively engages in community initiatives and partnerships, reflecting its commitment to supporting the Lilburn community.
The store has forged collaborations with local organizations, such as the Lilburn Community Improvement Association, to contribute to community events and initiatives.
Sponsorships and Partnerships
- Tana Food Mart provides financial support to local schools, sports teams, and youth programs, fostering the development and well-being of the younger generation.
- The store collaborates with community organizations to sponsor neighborhood clean-ups, beautification projects, and health fairs, promoting a cleaner and healthier environment.
Charitable Initiatives
- Tana Food Mart regularly organizes food drives and collects donations for local food pantries, ensuring access to nutritious meals for those in need.
- The store partners with homeless shelters and soup kitchens to provide meals and essential supplies to vulnerable individuals, demonstrating compassion and a commitment to social welfare.
Online Presence
Tana Food Mart has an active online presence with a website and social media profiles. Their website provides basic information about the store, including its address, hours of operation, and contact information. It also features a product gallery showcasing the store’s wide selection of grocery items, including fresh produce, meat, and dairy products.
Tana Food Mart is also active on social media, with profiles on Facebook, Instagram, and Twitter. They use these platforms to share updates about the store, promote special offers, and engage with customers. Their social media presence is well-maintained, with regular posts and interactions with followers.
Website Effectiveness
Tana Food Mart’s website is functional and provides the necessary information about the store. However, there are some areas where it could be improved. The website could benefit from a more user-friendly design and improved navigation. Additionally, the product gallery could be expanded to include more detailed product descriptions and images.
Social Media Effectiveness
Tana Food Mart’s social media presence is effective in engaging with customers and promoting the store. They have a strong following on all three platforms and regularly post interesting and relevant content. They also respond promptly to customer inquiries and feedback.
Suggestions for Improvements
To improve their online presence, Tana Food Mart could consider the following:
- Redesigning their website to make it more user-friendly and visually appealing.
- Expanding their product gallery to include more detailed product descriptions and images.
- Increasing the frequency of their social media posts and engaging with followers more regularly.
- Running social media contests and giveaways to generate excitement and buzz.
- Partnering with local influencers to promote the store and reach a wider audience.
Competitive Analysis
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Tana Food Mart faces competition from various convenience stores and grocery chains in the Lilburn market. Key competitors include:
- QuikTrip
- Chevron
- Kroger
- Walmart
These competitors offer similar product offerings, including convenience items, groceries, and fuel. However, Tana Food Mart differentiates itself through its focus on fresh produce, halal products, and personalized customer service.
Product Offerings
Tana Food Mart’s product offerings are comparable to its competitors, with a focus on convenience items such as snacks, drinks, and tobacco products. However, the store also offers a wider selection of fresh produce, including fruits, vegetables, and herbs, which is a unique feature among convenience stores in the area.
Prices
Tana Food Mart’s prices are generally competitive with other convenience stores in the market. The store offers competitive pricing on fuel, which is a key factor for customers in the area. However, some grocery items may be slightly higher priced than at larger grocery chains.
Customer Service
Tana Food Mart prides itself on providing excellent customer service. The store’s employees are friendly and helpful, and they go the extra mile to assist customers with their needs. This personalized service is a key differentiator for Tana Food Mart and helps to build customer loyalty.
Growth Opportunities
Tana Food Mart has established itself as a valuable resource for the Lilburn community. To continue its growth and success, it should consider exploring new avenues for expansion.
One potential growth opportunity lies in expanding the product offerings. Currently, Tana Food Mart primarily focuses on groceries and household essentials. Introducing new product lines, such as prepared foods, deli items, or a wider selection of ethnic cuisines, could attract a broader customer base and increase revenue.
Services Expansion
Expanding the range of services offered is another avenue for growth. Consider adding services such as delivery, curbside pickup, or online ordering. These conveniences can enhance the customer experience and make Tana Food Mart more competitive in the market.
Marketing Strategies
Tana Food Mart should also explore innovative marketing strategies to reach a wider audience. Utilizing social media platforms, running targeted advertising campaigns, and partnering with local businesses can help increase brand awareness and drive sales.
Customer Base Expansion
Expanding the customer base is crucial for Tana Food Mart’s growth. This can be achieved through targeted marketing campaigns, community outreach programs, and loyalty programs that reward repeat customers.
Revenue Increase
Increasing revenue is a primary objective of any growth strategy. Tana Food Mart can explore strategies such as optimizing pricing, offering value-added products or services, and implementing cost-saving measures to increase profitability.
FAQ
What are the hours of operation for Tana Food Mart Lilburn?
Tana Food Mart Lilburn is open 7 days a week from 8 am to 9 pm.
Does Tana Food Mart offer online ordering?
Yes, Tana Food Mart offers online ordering through its website and mobile app.
Is there a deli counter at Tana Food Mart Lilburn?
Yes, Tana Food Mart Lilburn has a well-stocked deli counter with a variety of meats, cheeses, and prepared foods.
